IT Equipment & System Administration Support Specialist

Nellis AFB, NV
Full Time
Mid Level
ASR is seeking experienced IT Equipment & System Administration Support Specialist for an exciting opportunity working to support the US Air Force at Nellis AFB, Nevada. The Information Technology Equipment & System Administration Support Specialist provides essential technical, cybersecurity, and system administration services for the 99th Civil Engineer Squadron at Nellis Air Force Base. You’ll support more than 650 users across both NIPR (unclassified) and SIPR (classified) networks, ensuring reliability, security, and full accountability of all IT systems and equipment. This role is ideal for IT professionals with strong troubleshooting skills, asset management experience, and a commitment to high‑quality customer service.

Responsibilities:
  • System & Network Administration
  • Install, configure, troubleshoot, and maintain NIPR/SIPR desktops, laptops, tablets, and peripherals.
  • Maintain handheld devices (smartphones, tablets).
  • Ensure secure network connectivity (wired/wireless) for all users.
  • Apply required DoD/DAF security updates and ensure full cybersecurity compliance.
  • Support MICT assessments and information assurance requirements.
  • IT Asset Management (ITAM)
  • Manage lifecycle of all IT assets: receipt, tracking, maintenance, updates, and disposition.
  • Label and document all accountable and pilferable equipment in accordance with Air Force policy.
  • Conduct annual inventories and maintain 100% accountability.
  • Coordinate decommissioning and DRMO/PBO turn‑in of outdated or unserviceable equipment.
  • Advise leadership on tech refresh timelines, upgrades, and annual procurement needs.
  • Help Desk & User Support
  • Create, modify, and close user and email accounts; manage permissions and distribution groups.
  • Install and maintain approved Air Force software; verify annual software compliance.
  • Track and resolve support tickets using systems such as ESD, ServiceNow, or CIPS.
  • Operational Support
  • Maintain TACLANE devices and manage SIPR enclave updates and notifications.
  • Configure, maintain, and troubleshoot VTC/Secure VTC equipment.
  • Administer the CES SharePoint site, manage permissions, and support quarterly reviews.
  • Attend required IT and unit support meetings as a technical subject matter expert.
  • Reporting & Compliance
  • Prepare weekly activity reports, monthly progress reports, software license inventories, account reviews, and tech refresh recommendations.
  • Ensure deliverables meet Government standards for accuracy, quality, and timeliness.

Qualifications:
  • CompTIA Security+ certification (IAT Level II, DoD 8140.03).
  • Active Secret clearance (or ability to obtain/maintain).
  • Minimum 3 years of IT experience in system administration, help desk, or technical support.
  • Ability to complete required cybersecurity, OPSEC, and base‑specific training.
  • Eligibility for a Common Access Card (CAC) and compliance with base access requirements.
  • Ability to communicate effectively with technical accuracy with a diverse range of individuals.
  • Associate degree in Computer Science or related field. (Preferred)
  • Experience with U.S. Air Force systems, networks, or IT policies. (Preferred)

ASR offers a comprehensive benefits package which includes Holidays, Paid Time Off and Sick Days, Health Insurance (medical, dental and vision); and a 401(k) plan.

About ASR International

ASR provides world-wide Management and Technical Support Services to Government agencies and Fortune 500 customers. Founded in 1986 and headquartered in Long Island, NY, ASR serves its clients with a full spectrum of complex professional and technical support services including Construction Management, Engineering, Logistics, Project Management and Quality Control across the U.S. and in more than 40 countries worldwide.

Benefits

Hired applicants may be eligible for benefits, including but not limited to, an excellent compensation package and comprehensive benefits package which include a flexible work schedule, Paid Holidays, Paid Time Off and Sick Days, Health Insurance (medical, dental and vision); and a 401(k) plan.

The salary range provided for this role is a good faith estimate representative of all experience levels. ASR considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

This job description is intended to describe the general nature and level of work performed by people assigned to this job description. The job description is not intended to be an exhaustive list of responsibilities, duties and skills required for this position. Please note that your resume and candidacy may be subject to customer approval, acceptance and clearing of the required background check and successfully obtaining and maintaining any required security clearances, if any.

ASR is committed to the policy of equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, employment and promotion decisions at ASR are based on merit, qualifications, and abilities. ASR’s hiring and employment practices are not influenced or affected by an applicant’s or employee’s race, color, religion, sex, national origin, age, veteran status, marital status, ancestry, ethnicity, physical or mental handicap / disability which is unrelated to job performance, sexual orientation or any other characteristic / classification protected by law.

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