• Process scheduled computer and database routines that present limited operating difficulties, including infrequent or readily resolved error conditions.
• Respond to computer output instructions, system messages, and error conditions by applying standard operating procedures and corrective actions.
• Apply standard operating and corrective procedures to identify and resolve common system, database, or computer output issues.
• Refer problems that do not respond to established or preplanned procedures to appropriate technical personnel or supervisory staff.
• Support routine computer operations and database activities under general supervision, and may assist senior technical staff or system operators as needed.
• Oversee user system access, including account coordination, access tracking, permissions support, and related administrative controls.
• Generate custom data queries and reports to support organizational metrics, readiness tracking, program reporting, and management analysis.
• Perform routine maintenance, preventative measures, monitoring, and data recording to support reliable system and database operations.
• Maintain accurate records of database activities, user access actions, routine processing, issue resolution, and operational support tasks.
• Coordinate with program, technical, cybersecurity, and logistics personnel to ensure timely and accurate data support for mission and contract requirements.

• High School Diploma or equivalent required.
• Associate’s degree in Computer Science, Information Technology, Information Systems, Database Administration, or related field preferred.
• At least one (1) year of relevant experience in computer operations, database support, systems administration, data management, or related technical support required.
• Understanding of computer hardware, software, operating systems, and routine computer operations.
• Ability to follow and apply standard operating procedures and corrective procedures to routine system, database, and computer output issues.
• Capable of identifying and resolving common or easily corrected error conditions.
• Ability to recognize and escalate problems that are not covered by preplanned procedures.
• Experience supporting user access administration, account coordination, permissions tracking, or system access documentation.
• Ability to generate custom data queries, reports, spreadsheets, or metrics to support organizational decision-making.
• Ability to perform routine maintenance, preventative measures, system monitoring, and accurate data recording.
• Strong verbal and written communication skills to report issues, document actions taken, and collaborate with team members.
• Strong attention to detail in monitoring systems, recording data, tracking access, and maintaining operational documentation.
• Ability to work effectively under general supervision.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Experience with database tools, reporting tools, SharePoint, SQL, or similar data management platforms preferred.
• Ability to communicate effectively with Government stakeholders, technical personnel, program staff, subcontractors, and a diverse range of individuals.
• Ability to multi-task and prioritize in a fast-paced work environment while maintaining accuracy, responsiveness, and compliance.
• Qualified applicants must be able to pass a background check.
• Active Secret clearance required.
• Government contracting experience preferred.

About ASR International

ASR provides world-wide Management and Technical Support Services to Government agencies and Fortune 500 customers. Founded in 1986 and headquartered in Long Island, NY, ASR serves its clients with a full spectrum of complex professional and technical support services including Construction Management, Engineering, Logistics, Project Management and Quality Control across the U.S. and in more than 40 countries worldwide.

Benefits

Hired applicants may be eligible for benefits, including but not limited to, an excellent compensation package and comprehensive benefits package which include a flexible work schedule, Paid Holidays, Paid Time Off and Sick Days, Health Insurance (medical, dental and vision); and a 401(k) plan.

The salary range provided for this role is a good faith estimate representative of all experience levels. ASR considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

This job description is intended to describe the general nature and level of work performed by people assigned to this job description. The job description is not intended to be an exhaustive list of responsibilities, duties and skills required for this position. Please note that your resume and candidacy may be subject to customer approval, acceptance and clearing of the required background check and successfully obtaining and maintaining any required security clearances, if any.

ASR is committed to the policy of equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, employment and promotion decisions at ASR are based on merit, qualifications, and abilities. ASR’s hiring and employment practices are not influenced or affected by an applicant’s or employee’s race, color, religion, sex, national origin, age, veteran status, marital status, ancestry, ethnicity, physical or mental handicap / disability which is unrelated to job performance, sexual orientation or any other characteristic / classification protected by law.